Introduction to Management with Mark Greaney
16-18 August Auckland
The programme's objective is to enable the new manager to set high standards early, practise good management habits, and learn effective approaches to get the best from themselves and from the people they manage in the shortest possible time. This is a good starting programme for any manager who lacks formal training or anyone seeking a career in management. Introduction to Management is also linked to the NZIM National Certificate in Business - Level 3, as one of three modules including Effective Business Writing and Interpersonal Communication Skills. Attendance and completion of assessments for all three modules qualifies for issue of the National Certificate in Business - Level 3.
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Learning outcomes include:
 Have improved communication skills as a manager
Know how to better manage performance
Understand what motivates people & how a manager can influence this
Know how to develop a vision for the team |
For more information, please click here
For more information on the National Certificate in Business (Level 3), please click here
Key Account Management with Alex Chan
19-20 August Auckland
This programme develops understanding of what top performing account managers do well, as well as provides tools to effectively manage and develop the business of key accounts. Key Account Management also gives guidance on developing relationships that stand the test of time. If you are new to a key account manager's role, or a sales manager wanting to develop the key account management capability of your business, then this programme will be of huge benefit to you.
Learning outcomes include:
Understand what key account management is & why it is done
Develop profitable business relationships
Understand how to maintain, defend and grow key accounts
Learn strategic key account planning |
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For more information, please click here
Interpersonal Communication Skills with Robyn Walshe
24-25 August Auckland
Communicating and relating well to a variety of people is an essential management skill. Interpersonal Communication Skills enables people to become more effective communicators, listen with greater purpose and speak with improved clarity. By developing our understanding of communication strategies and enhancing our communication skills we can enhance our personal effectiveness and build rewarding business relationships. Interpersonal Communication Skills is also linked to the NZIM National Certificate in Business - Level 3. As one of three modules, including Introduction to Management and Effective Business Writing, attendance and completion of assessments for all three modules qualifies for issue of the National Certificate in Business - Level 3.
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Learning outcomes include:
Develop effective listening skills
Use questioning techniques to explore issues & enhance understanding
Choose appropriate communication strategies to match various contexts
Deliver messages with clarity across a range of channels |
For more information, please click here
For more information on the National Certificate in Business (Level 3), please click here
Click here to see this weeks specials!! 
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