| To ensure the skills learned are usable across all business communication situations they are learned using exercises reflecting the range of situations we experience in our jobs. These situations range from one-on-one, ‘impromptu’ discussions through to prepared, formal, one-on-many presentations. Handling questions is a key communications skill across all these situations, so it gets special attention during the workshop.
All of the learning exercises are conducted without visual aids until late in the programme. After all, visual aids are for the audience not the presenter, and visual aids are only relevant for a small percentage of communication situations."
Jim Center (Programme Facilitator)
 BUSINESS CHALLENGE
Effective verbal communication is a skill that requires a professional approach. To communicate your ideas clearly and concisely you need to be well prepared with a well-structured communiqué.
Think on Your Feet® introduces the highly successful “capsules of persuasion” concept, 10 plans to structure your ideas and the ability to communicate with clarity, brevity and impact.
 TARGET AUDIENCE
Think on Your Feet® is targeted at middle to senior managers and executives, team leaders and customer focussed teams. It is targeted at those who need to be clear, convincing and memorable when speaking to others. It helps improve the communication quality in both impromptu discussion and in formal prepared communication. Think on Your Feet® also assists those who deal with difficult questions or are put on the spot.
This programme is for anyone who wants to convince and persuade others and who wants to be seen and acknowledged as a leader.
 LEARNING OUTCOMES
After successful completion of this programme, it is expected you will be able to:
- Give coherent responses to question and answer sessions
- Effectively communicate and organise yourself under pressure
- Structure persuasive communications
- Use six methods for communication analysis
- Apply bridging strategies to clarify questions, defuse issues and buy time
- Use techniques for listening and identifying underlying hopes and fears
- Eliminate jargon from your communications
- Turn nervousness into positive energy
- Improvise through the use of left and right brain activities
- Use information organisation methods
 PROGRAMME STRUCTURE
Think on your Feet® is a highly interactive classroom based learning experience.
 IN-COMPANY OPTION
NZIM will partner with you to deliver a customised programme for your organisation. NZIM partner with some of New Zealand’s leading organisations, to deliver high quality learning programmes, designed to meet specific organisational needs.
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