|  BUSINESS CHALLENGE
This qualification is the first of two qualifications for people who are, or are training to be first line managers (team leaders, supervisors, or charge hands). People in these roles are likely to be responsible for managing people, resources, or workplace operations, and may have had little, or no formal training.
The National Certificate in Business (First Line Management) (Level 3) may lead to the National Certificate in Business (First Line Management) (Level 4) and to other qualifications in the business field such as the National Diploma in Business (Level 5), or other qualifications in business administration, small business management, or Maori business and management.
 LEARNING OUTCOMES
It is acknowledged that many people in the workforce may already have the competence in the outcomes specified in individual standards. Those people are able to seek recognition of current competency (RCC) through accredited providers or workplace assessors. The National Certificate in Business – level 3 is linked directly with the New Leaders Programme and includes 45 credits with the key unit standards and workshops being;
Introduction to Management – 3 days
Interpersonal Communication Skills – 2 days
Effective Business Writing Skills – 1 day
 PROGRAMME STRUCTURE
Each workshop is highly interactive and allows the participant to learn the key skills required of a new manager-on completion of all assessments and face to face sessions, participants can gain the unit standard credits towards the National Certificate in Business (Level 3).
Duration
6 days (3, 2 & 1-day workshops)
Workshops can be one month, three months or six months apart.
|
Unit Standard
|
Title
|
Level
|
Credits
|
|
1312
|
Give oral instructions in the workplace
|
3
|
3
|
|
9705
|
Give and respond to feedback on performance
|
3
|
3
|
|
11097
|
Listen to gain information in an interactive situation
|
3
|
3
|
|
1307
|
Speak to a specified audience in a predictable situation
|
3
|
3
|
|
1304
|
Communicate with people from other cultures
|
2
|
2
|
|
9704
|
Manage interpersonal conflict
|
4
|
6
|
|
16342
|
Identify key workplace organisational principles
|
4
|
4
|
|
16614
|
Apply time management concepts and methods in business situations
|
4
|
3
|
|
23396
|
Demonstrate knowledge of performance management planning
|
4
|
3
|
|
18336
|
Demonstrate and apply knowledge of team building skills
|
4
|
5
|
|
9681
|
Contribute within a group/team which has an objective
|
3
|
3
|
|
3491
|
Write a report
|
4
|
3
|
|
16612
|
Use effective business writing skills in a business organisation
|
4
|
4
|
Click here for the programme dates and registration form
Click here for the 2011 programme dates and registration form
 PROFESSIONAL DEVELOPMENT FRAMEWORK
Click Here to download
 IN-COMPANY OPTION
NZIM will partner with you to deliver a customised programme for your organisation. NZIM partner with some of New Zealand’s leading organisations, to deliver high quality learning programmes, designed to meet specific organisational needs.
Click here for a printable copy of this page
Click here for the programme dates and registration form
Click here for the 2011 programme dates and registration form |
